The Truth about Colossus: Are You Just A Magnetic Image?

The Truth about Colossus: Are You Just A Magnetic Image?

What is Colossus?

Colossus is software licensed to about twenty-5 insurance policy companies to aid in predicting the settlement benefit of statements. The insurance business maintains it is a beneficial instrument for the reason that it considers a excellent many factors, and the settlement values are just a selection for use in any way the insurer needs. The claimants’ lawyers, on the other hand, retain that the application is only so superior as the facts enter, and we in no way know what the adjuster has input that it does not take into account interference with regular lifestyle functions, or other valid indications of discomfort and suffering generally proved by lay testimony as an alternative of health-related testimony (as expected by Colossus) and that it is NOT just a commencing stage, but is in its place the Final Word ON Worth that the adjuster has to adhere to, or else threat unfavorable management critiques.

How would you like to know that only a component of all you are struggling will be compensated? Unless of course data are enter, how can a laptop or computer quantify your emotional distress, or the loss of satisfaction of existence because you no extended can choose very long walks with your spouse, or the ache and despair you experience every single day due to the fact your perform hurts you and interferes with your therapeutic? Except if all of your situation are bundled, is it good to quantify all you have endured and minimize to a dollar benefit based mostly on some things that may well or may perhaps not replicate your affliction?

That is the essence of the Colossus application. It is an endeavor by some coverage businesses to price promises with no thing to consider at all specified to regardless of whether or not a jury may possibly award you additional than the “average” claimant. They plug in this kind of factors as harm to the vehicles and anticipated length of treatment method and allowable expense of remedy and a lot of other variables and then arrive up with a variety for the price of the declare. No thing to consider in any way is given to the extent of your precise pain and struggling.

Nor is any thing to consider whatsoever offered to the truth that you may possibly have a career wherever your injuries lead to continued suffering, or which slows your healing (take into account, for instance a waitress, or a human being who has to stand all shift). They do not know, nor do they care, that you simply cannot keep your child since of the suffering in your neck and back. There is no home in the formula for this sort of details.

But the problem is that in our method, it is the jury that is meant to be the basis for pinpointing the worth of a declare, and juries do tend to hear to and think about many of the components that Colossus ignores. Juries do make a difference based on whether or not or not they feel the plaintiff is plausible, or has characteristics we benefit in our culture, these types of as the virtues of honesty, perseverance, humility, or patience, for illustration.

Colossus has no way to consider individuals optimistic features, so if you are possessed of something optimistic that is probable to bring you a larger jury verdict, it will not be bundled in the Colossus valuation. You will have turn into a magnetic impression, no distinct in regard to your good qualities than the magnetic image of any other of thousands of claimants with accidents related to yours.

The actual difficulty with Colossus is that the adjuster for your assert is just about stuck with the final results that arrive out of the computer system. Of study course the insurance policy company will deny this, and will tell the media and the state insurance policy commissioner that Colossus is absolutely nothing extra than an evaluation resource. It just gives a starting point, they say, from which the adjuster can transfer up if the details of the situation advantage it. That is not at all correct.

The Colossus outcome is a placement that is progressively locked in, and the adjuster who needs to change from it since of the information of an uncommon situation, had better be all set to justify it. In addition, how many periods do you think any adjuster making an attempt to make the slice at an coverage organization is heading to go to her boss and question for authorization to exceed the Colossus willpower of value? Looking at that her evaluation and benefit shell out will be primarily based on how “efficiently” (go through that to suggest cheaply, or “hard-line”) she settles her instances, do you think she will at any time go to her manager to talk to for much more dollars than permitted by Colossus? Not incredibly likely.

Colossus is a properly-kept magic formula by the insurance policy organizations that use it, and they will probable not convey to you if they have accredited the application. It is the marketplace chief bodily damage promises-dealing with computer software used by an expanding number of insurance plan companies in the entire world. In accordance to Personal computer Sciences Company, the corporation which provides Colossus, it is utilized by more than 50 for every cent of the nation’s declare adjusters and by a lot more than 300 insurance coverage organizations. Out of the leading 20 US Residence and Casualty Insurers, 13 are working with Colossus.

Most statements insurance policies adjusters use computer system computer software to appraise any insurance plan assert that you make. CSC promises that Colossus can evaluate a lot more than 600 style of injuries dependent on 10,000 diverse procedures. This way, adjusters will get hold of a determine from Colossus program and then supply it to you to settle your claim. Coverage businesses claim that their adjusters are not expected to settle inside of the advised Colossus calculations, but that is certainly nonsense, and should be investigated by the nation’s insurance policy commissioners.

How does it operate?

Neither insurance policy businesses nor CSC will divulge accurately how they decide the Colossus baseline price. Most of Colossus’ calculation of your declare is primarily based on insurance policies information to which you do not have entry, and insurance policy organizations certainly do not want former insurance plan adjusters to notify something about it either, see the write-up from the Seattle Article-Intelligencer ([]).

Nevertheless we do know that the worth of your declare will vary drastically from one particular area to a different and also by the baseline that your insurance enterprise has set. For example, vehicle insurers making use of the software find a range of shut, presently-settled statements from every location in which they do enterprise to deliver the “baseline” settlement price for each variety of injuries. For instance, an insurer may possibly decide on 200 back harm cases from a individual region that beforehand settled for concerning $1,000 and $5,000 and enter them into the Colossus application. Centered on this previous settlement details, Colossus calculates a settlement vary for similar promises. For that reason the baseline value will be unique for just about every insurance company.

But who is there to make certain that the closed claims picked certainly represent the norm? Wouldn’t it be in the interests of the insurance plan market to “pad” the analysis by holding back again reports of significant price settlements? There is no assurance by any means that Colossus represents just about anything other than what best serves the pursuits of the coverage business. No 1 has certified that the foundation from which the data are drawn was quite and objectively manufactured.

By utilizing Colossus, most insurance policies corporations will test to decreased the benefit of your claim, and will not acquire into consideration strain, or psychological trauma, reduction of pleasure of lifestyle, loss of consortium (partnership), incapacity to take part in routines that you utilised to enjoy, or any selection of other issues that a jury will think about. These variables are not accounted for by the Colossus software.

What Really should You Do?

The initial issue to do is to establish whether or not or not the business you are working with takes advantage of Colossus for any goal in its claims method. Here is a listing received via the media, of businesses that will admit to making use of Colossus for some purpose in their statements valuation method.

The adhering to firms are known to license COLOSSUS:

  • Aetna
  • Allstate (given that 1997)
  • American Nationwide Residence and Casualty (considering the fact that 1997 in 38 states)
  • American Family members Team of Madison (because 1996)
  • Arrow Statements Administration (because 1997)
  • AXA Insurance (based in British isles, 1 of the world’s premier insurance group) (2001)
  • Bishopsgate Insurance policies (given that 2000)
  • Explorer Coverage Firm (1997)
  • Farmers Insurance plan Group of Businesses (2000)
  • Federated Mutual Coverage Firm (1998)
  • Standard Casualty Insurance Corporations (1998)
  • Grange Mutual Casualty Corporations (1998)
  • Excellent American Coverage Corporation (1998)
  • Hartford Money Companies (2000)
  • Keystone Insurance policies Providers of Philadelphia
  • Metropolitan Group, Rhode Island Norwich Union
  • Motorist Mutual –American Hardware Insurance plan Group (1998)
  • Ohio Casualty Group of Insurance policy Corporations (1998)
  • State Automobile Coverage Corporations of Columbus (1996)
  • 20th Century Industries (1997)
  • Vacationers/Aetna Assets Casualty (1996)
  • United Companies Vehicle Association (USAA) (1997)
  • Utica Mutual Insurance plan Business (2000)
  • Zurich Private Insurance policies (1998)

Consequently, we suggest that you follow diligently our guidance on this topic to steer clear of enabling the coverage enterprise an upper hand in resolution of your assert. How could this valuation software program allow for them the upper hand? First, as documented previously mentioned, this is a program software that will deliver a end result that is in favor of the insurance policies marketplace. It does not consist of aspects that may possibly bring about genuine interference with therapeutic, or which may well outcome in numerous nights of disturbed slumber.

Be it the tortfeasor’s enterprise or your very own insurance policy corporation, if the company that you are going to deal with for a basic damages award has licensed Colossus, we endorse that you take into consideration that in your negotiations. For illustration, because Colossus makes only an “expected” final result based on an “average” from enter verdicts and settlements, you would want to contact to the awareness of the adjuster any info that set your scenario outside the house of the norm.

Let us say that you are a waitress and you sustained a tender tissue harm to your neck and lower back again. No subject how superior and useful your health care treatment method or no make any difference how significantly therapeutic you accomplish from a couple of times off of function, your problem will worsen just as quickly as you once more get started carrying those trays entire of foodstuff or beverages. The fat of that tray on one facet or the other will make your accidents even worse, and it will be a great deal additional tricky for you to get therapeutic.

A further example could be a one mom who has to select up her 11 month outdated child commonly. She will endure ongoing suffering from her incident accidents a whole lot for a longer time than a person who does not if not stress healing tissue. Assume of how many occasions a working day she has to decide up that baby, and what a strain that places on her neck and again.

Now do you think there is any way that possibly of these—or like—situations will be included or regarded as in the Colossus consequence? Of training course there isn’t. This is the old adage of: “Garbage In—Garbage Out”. Considering that the computer system was not queried or programmed to take into account both of these instances, then it is your task to offer adequate facts to the adjuster to make it possible for her to modify the final result from Colossus by creating a different set of data inputs to the program.

What you have to do is to think about your problem and come up with some facet of your scenario that might be a minimal different than the norm. Then you will make take note of that condition in a letter to the adjuster and inquire her to confirm that in her analysis she will make allowance for your scenario notwithstanding the final result instructed by Colossus. A great resource to talk to to get these a letter would be a web page specialised in personalized injuries claim such as SettlementCentral.Com (

If she does not reply, or if she does not agree to make allowance for your individual predicament, we propose you warn her that you will write to the insurance coverage commissioner. All over again, talk to the SettlementCentral.Com site ( as they do supply a sample need letter. As a next action, we propose that you write to your point out insurance coverage commissioner and complain about the use of Colossus. Eventually, we feel that your condition Trial Attorneys Affiliation may well have some info or solutions on laws to curtail the full reliance on Colossus.

Another key to doing work with an adjuster who is working with Colossus is to make guaranteed your health care report documents almost everything in a way that the program will reward. There are three important components to this need, and you manage only a single of them: the other two are held by your health care provider (who may well not desire to make enough documentation) and the adjuster (who may possibly not cooperate to let you know what format is essential for information and facts to be comprehended by Colossus).

You will need to have the cooperation of the adjuster to explain to you what format would be useful to him in finding you whole value for your claim. Check with him about the high-quality of your healthcare data. Which information were being most valuable, and which records had been virtually worthless. He need to be capable to tell you. This man or woman is not an genuine enemy he has a task to do in this mission, and so do you you need every single other to make sure the circumstance is settled rather and amicably.

Solicit the adjuster’s cooperation to enable you know the distinct injuries and specific problems employed to appraise the claim. Considering that just about every criticism and injuries should be documented in a medical report to be considered by Colossus, ask him to aid you by telling you which physician desires to make a supplementary document in this scenario.

If you do not have a fantastic clinical file, you will have to receive a narrative report from your medical doctor, or get him to make particular findings that are translatable to input into Colossus.

Additional information and facts this kind of as a letter to the coverage adjuster concerning Colossus, letter to the insurance coverage commissioner, and other Colossus references are available for no cost on our website at: